Colours:
The colour of goods may vary slightly from that shown on the website due to natural variances in the semi-stones used and computer monitors. If you have specific requirements, or concerns regarding this, please do not hesitate to contact me.

Availability and Timescales:
Your order will be dealt with as soon as possible. Items that are in stock are usually dispatched within 3 working days of payment being received.  However, as each piece is handmade, if an item is not in stock, I will contact you with a detailed timescale. I endeavour to ensure a piece reaches you within 14 days of payment being received. If this is not satisfactory, a complete refund will be made.
Special Date/Commissions: If there is a specific date you require your order to be delivered, please contact me (via email or phone my mobile) with the exact date and I will advise you if I am able to meet your request. Specially commissioned items are dealt with on an individual basis.

Returns Policy:
Every care is taken to produce a beautiful piece of jewellery so that you will adore either wearing it yourself, or giving it to someone special. I take great care in producing each piece, delighting in attention to detail to ensure that your jewellery arrives perfectly.
All items are checked before they are sent out. Please check the items upon delivery. In the unlikely event of loss or damage, please contact me within three days.
If for any reason, you are not completely satisfied with your order, you may return it within 7 days of receipt, unworn and in perfect condition, along with the packaging and proof of purchase, and I will be happy to offer an exchange or a full refund less the cost of the P&P (please see exemptions below).
Please email me prior to returning an item with details of the problem. Returns must be sent via the Royal Mail's 'Special Delivery' service and insured for the full cost of the item within the time stated. I cannot be responsible for lost or misdirected returns if they are returned by normal or recorded post.
Items that cannot be returned:
Commissions:
Jewellery that has been specially created or adapted to your own requirements cannot be returned.
Earrings:
Regretfully, that for hygiene reasons Under UK Health and Safety law, earrings for pierced ears cannot be returned unless they are faulty.

This seller adheres to the standard terms of WowThankYou.

Gift wrapping is free


Packages are sent out via Royal Mails Recorded First Class Mail. If you order is worth over £39, your order will be sent via Special Delivery at no extra cost. For all orders, your signature will be required.