Bespoke PixMix are custom made using the details provided at the time of purchase. Please ensure the information given is correct at time of ordering as they cannot be corrected afterwards and are not eligible for refund. For names please give the exact spelling in the desired format (i.e. upper or lower case letters) e.g. ‘DAD’ or ‘Dad’.
Once you place an order for a PixMix containing photographs we will contact you by email to provide you with all the necessary information on the best practices for preparing your images and sending them to us for processing.
Please allow 14 days for your PixMix to be custom made. For PixMix containing photographs it will be within 14 days upon successful delivery of your photographs to us.
For PixMix containing photographs you agree only to send to us images in which you own the copyright (e.g. you took the photographs or they were taken with your permission with your camera) or images which you are authorised to send to us. You agree not to send us any images which may be objectionable and will not infringe the intellectual property rights of any third party.
By sending us your photographs you agree we may edit and print those images to create your PixMix picture, we may need to exercise a degree of license to crop and edit images to fit and to achieve the very best results.
If you have any basic editing requests, please state this requirement at time of placing your order. E.g. we can do Red Eye removal or conversion from colour to black and white, these are free of charge and at our discretion. PixMix is not obliged to make these adjustments and does so without liability in order to help to achieve best results.
Please note all stated sizes are pretty accurate, but due to the nature of making customised products by hand and one by one, there may be marginal size differences in the finished item to the sizes quoted.
A PixMix can be made in many shapes and sizes, if there is a design or format you would prefer please get in touch and we can discuss your requirements.

This seller adheres to the standard terms of WowThankYou.

All PixMix orders to be delivered within Mainland UK will be sent Royal Mail 1st Class and will need to be signed for on receipt of delivery.
If you require an alternative postage service (courier or Special Delivery etc.) or for Overseas (Europe or Worldwide) delivery then please contact us so we can provide an estimate.
If required sooner please contact us and we will do everything possible to fit your preferred time scales.