Payment must be received in full at the time of purchase. Please read the item description fully. I use sterling silver and silver plated items as much as possible. However, the style of some items may require other metals/materials to be used. If you are unsure please feel free to ask.
All items are triple checked for sturdiness and faults before dispatching. In the unlikely event that an item received is faulty, please contact me within 7 days of receipt to arrange a return, please ensure all items are returned, including packaging to protect the items. I will refund the postage if an item is faulty.
Please be aware that for health and hygiene reasons pierced earrings cannot be returned. This does not affect your statutory rights.

This seller adheres to the standard terms of WowThankYou.

All items are handmade, and most are made ready to send and will be posted after receipt of payment.
Some items are made to order, such as tiaras, or are to be made to suit your requirements. In this case please allow up to 7 working days for the item to be created and sent out to you.
Please contact me if you are unsure about anything at all.