These cute Personalised Fairy and Angel Keepsake Gifts are a perfect present for the little girl in all of us. Choose from Blonde or Brunette hair and add any message of your choice.
The keepsakes are cold cast, ceramic like, handmade ornaments which are presented in a crystal clear display box (measuring 65mm x 120mm) and look lovely on a shelf or hanging up.
Your fully personalised message of up to 40 characters will be handwritten on the round disc, held lovingly in their hands. Gorgeous super sparkly silver gift wrap with curling ribbon in a colour to complement FREE with every keepsake!
They also make great door name plaques.
NB: Keepsakes are collectable items of a fragile nature and are NOT TOYS.
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PLEASE NOTE: We are taking a holiday, so any orders received after 17th September will NOT be dispatched until 2nd October 2012. Thank You.
We are delighted to receive your order and aim to provide a first-class customer experience. However, please read the following, as placing an order constitutes acceptance of our terms and conditions below:
Keepsakes
All our designs are original and are covered by copyright. It is an infringement of copyright to copy in full or in part any of the designs shown on this website.
Our keepsakes are handmade and hand painted to order so that your keepsake will truly be unique. We cold cast each one individually resulting in a ceramic-like ornament that is then hand finished, hand painted and decorated with extreme care and lots of love.
We put a great deal of effort into our colour choices and continuity of shades. Colours will be as close as possible to the website; unfortunately we cannot guarantee that any image will reproduce in true colour on your computer monitor. If the shade of a colour is very important to you please contact us and we will do our best to help. Samples of actual paint colours used are available and free of charge.
We carefully source the embellishments/ribbons etc we use to decorate and enhance the keepsakes. We aim to keep more than sufficient numbers in stock, however occasionally the embellishments /ribbons etc may vary slightly due to supplies being either temporarily or permanently unavailable.
Not a toy
All Truly for You keepsakes are fragile personalised decorative ornaments created truly for you. Whether you chose to order for yourself or give one as a gift, which includes a special message to a loved one or mark a special celebration or festivity, we must emphasise that our keepsakes are NOT TOYS. Being ornaments, purely intended for decorative use, naturally they are not designed for children under the age of 14 to play with and must always be kept well out of the reach of children. Any keepsakes you wish to display by hanging on a Christmas tree or similar must be hung at the top of the tree and always kept well out of the reach of children.
Packaging
The crystal-clear display box supplied with every keepsake is a "box for life" which protects your keepsake and ensures it stays in pristine condition. Important information regarding the safe use of the keepsake is also clearly visible through the box. Keepsakes should only be removed from the box when placing at the top of your tree or hung out of the reach of children. Safety guidelines must always be adhered to. The tissue paper is non-toxic and acid-free, and we would like to encourage customers to reuse it along with the gift wrap and external packaging. All our keepsakes have our contact details and website address on their reverse side and/or inside the clear display box. If you choose to add our gift wrap we want you to know that it is top quality silver glitter wrapping paper with a gift tag to match, curling ribbon is supplied as pictured but in a colour to complement your chosen keepsake.
Personalised Information
We cannot stress enough how important it is to spell a person's name correctly, often names sounding the same can be spelled very differently. Please always DOUBLE CHECK spellings of your loved one's name and any message, including dates etc before placing your order to avoid disappointment. Once we receive your order we start work on it immediately in order to despatch it as soon as possible, therefore mistakes CANNOT be rectified after your order has been placed. If you have accidentally provided incorrect or inaccurate information in your order then we cannot be held liable. Obviously if the mistake is ours then a full refund or replacement will be provided as soon as possible.
Payment
Goods are charged at the price shown on the date you place your order. However, we reserve the right to change prices at any time, including postage costs. Full payment will be taken at time of order as the products are bespoke in nature.
Note: we may refuse to accept an order if requests for personalised messages contain content which may cause offence.
Refunds/Returns
Our refund/return policy does not apply to personalised keepsakes because they are individually made for you. We can ONLY accept returns of items that arrive damaged, are faulty or where an error has been made on our part in not carrying out your order request correctly. To receive a refund or replacement you MUST advise us within three working days of receipt if there is ANY problem. We require an email with a photograph attachment showing our error or the fault/damage to the goods, which is a speedy low cost alternative to you returning the keepsake. If you decide to return the keepsake by post we will not refund the return postage. Once we have received the photo email we will contact you to agree appropriate action in resolving the issue.
Privacy policy
Any information you provide will never be shared, rented, sold, or traded to any other party and is only used for the purpose you intended. We treat your details as personal and confidential.
By placing an order you are accepting and consenting to our terms and conditions as well as our privacy policy, as set out above.
We accept no liability for consequential loss and can only be held liable for loss up to the cost of the product(s) purchased. We will not be responsible for any losses resulting from your use, or your inability to use this website.
This item is personalised by hand, just add any name or short message of your choice. There is a maximum of 40 characters and longer words are best avoided (e.g. congratulations). Please add these details in the box provided - always double check all personalised details including dates and spelling. Thank you.
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