<p align="LEFT" style="margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;"><span style="margin: 0px; padding: 0px; border: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 1em; font-weight: bold; line-height: 1.3em;">Production/delivery times</span></p><p align="LEFT" style="margin-top: 0px; margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;">In stock items are shipped within 3 days, however during busy times it may take us a little longer.&nbsp;Please inform us if any of the items are needed urgently and we will try to get them there on time!&nbsp;</p><p align="LEFT" style="margin-top: 0px; margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;">We will endeavour to keep you informed of delivery dates but you can phone us on 07805 066417 or email&nbsp;<span id="cloak70589" style="margin: 0px; padding: 0px; border: 0px;"><a href="mailto:[email protected]" style="margin: 0px; padding: 0px; border: 0px; color: rgb(51, 51, 51);">[email protected]</a></span>&nbsp;to check on the progress of an order.</p><p align="LEFT" style="margin-top: 0px; margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;">Please allow up to 6 working days for UK delivery and up to 12 working days for worldwide shipping, unless special delivery is selected &nbsp;in which case your pieces should arrive within the next day (excluding weekends, UK only) if ordered by 2pm the day before<br><br>Some items are painted to order, therefore please allow 14-21 days UK, 21-28 days worldwide for completion and postage of your item/s On some occasions items may be delayed; if there is likely to be a delay you will be informed by email or telephone</p><h4 align="LEFT" style="margin-top: 0px; margin-bottom: 0cm; padding: 0cm; border: none; line-height: 1.2; color: rgb(69, 69, 69); font-family: DroidSansBold, Helvetica, Arial, sans-serif;">Delivery Method</h4><p align="LEFT" style="margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;">Deliveries are made by Royal Mail or My Hermes (if heavy).</p><p align="LEFT" style="margin-top: 0px; margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;">We are happy to deliver to home or work&nbsp;</p><p align="LEFT" style="margin-top: 0px; margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;">Please inform us of a 'safe place' in which to leave your parcel if you are likely to be out</p><p align="LEFT" style="margin-top: 0px; margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;"><strong style="margin: 0px; padding: 0px; border: 0px;"><span style="margin: 0px; padding: 0px; border: 0px; line-height: 1.3em;">Loss or damage</span></strong><span style="margin: 0px; padding: 0px; border: 0px; line-height: 1.3em;">&nbsp;</span></p><p align="LEFT" style="margin-top: 0px; margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;"><span style="margin: 0px; padding: 0px; border: 0px; line-height: 1.3em;">Parcels sent by Royal mail are subject to royal mails terms and conditions, parcels are not considered lost until 15 working days after the parcel has been sent. A replacement or refund can not be offered until after the 15 days.</span></p><p align="LEFT" style="margin-top: 0px; margin-bottom: 0cm; padding: 0cm; border: none; color: rgb(102, 102, 102); font-family: PTSansRegular, Helvetica, Arial, sans-serif; font-size: 13px;"><span style="margin: 0px; padding: 0px; border: 0px; line-height: 1.3em;">In the rare event of a breakage during transit, please report upon opening your parcel, by email&nbsp;<span id="cloak77443" style="margin: 0px; padding: 0px; border: 0px;"><a href="mailto:[email protected]" style="margin: 0px; padding: 0px; border: 0px; color: rgb(51, 51, 51);">[email protected]</a></span>&nbsp;or phone 07805 066417, please retain the pieces and the packaging</span></p>