Seller’s Terms & Conditions
These terms are in addition to and not in derogation of the website Terms and Conditions available at www.wowthankyou.co.uk (the Website). Following are the terms of this agreement:
WowThankYou (hereafter referred to as ‘we’) facilitate an introduction only. We do not guarantee any business or other kind of engagement with such persons which will depend upon the absolute discretion of such persons (the ‘Customer’). We are not involved at any stage or involved in any comment, product or defect in product supplied by you. Conversely, we cannot be held responsible for any spurious postings or non-payment by any Customer. Although we shall always take steps to remove items that we consider unrepresentative of the Website, you are assumed to make your own reasoned judgement about the suitability of postings before you decide to act upon any Customer query.
You will have the sole responsibility to verify the identity, credentials, and other information delivered to you by any persons contacting you through the Website.
Your listings of the products for sale on the Website may only include text descriptions, graphics, pictures and other content relevant to the sale of those products. You are not permitted to use logos or images or text that contains links or details to a personal or business website, blog or competitor website except with prior permission in writing from us. All products that you offer must be listed in an appropriate category with appropriate tags. Each listing must accurately and completely describe the item/items for sale in that listing. The content that you display over the Website must not be an unreasonable or disproportionately large size to adversely affect the Website infrastructure and functionality. You further agree to give us all time non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to use all intellectual property rights you may have in the content for any marketing/advertising purpose.
You understand that we are not your agent, employee, and partner or in any other relationship and you do not have authority to enter into any commitment on our behalf unless specifically authorised in writing by us.
You agree that you are from the UK and offer handmade products which are made within the territorial limits of UK only, which are not produced in bulk (mass produced) and you are not selling them on behalf of someone else.
You undertake to supply the products as per the governing law in the United Kingdom. You also undertake to hold any registration and a valid licence from appropriate authority or authorities as may be applicable for your business and the product that you offer for sale through the Website.
The products that you offer for sale must be legal and not counterfeit or stolen items to breach any law of established jurisdiction such as weapons, knives, and related items in addition to alcohol, tobacco or any other drugs or intoxicants. Further, these products must not infringe the copyright, trade mark or other rights of third parties.
You must not solicit for new business on WowThankYou or use the website to send unsolicited communications. Any such action will result in your account being deleted and possible action taken with your business or internet service provider.
Under the provisions of the Consumer Protection (Distance Selling) Regulations 2000, you must provide the following information to the Customers prior to the Customers making a purchase:
The full name of the business.
The full postal address of the business if payment is required before receiving the goods.
The total price of the goods including VAT (Value Added Tax).
Where applicable the cost of delivery.
Details of how payment should be made.
Arrangements for delivery, which must be within 30 days of the order unless the order specifies otherwise.
The customer's right to cancel the order and whether the customer is responsible for the cost of returning the goods.
How long an offer or price remains valid.
Safety and quality of sale items is of the utmost importance. Your products will comply with the applicable health and safety requirements under the UK laws. The product descriptions must include any warnings that are necessary. The materials used for producing goods must be legal and safe under all required UK safety requirements.
You must clearly communicate your delivery strategy to the Customers in addition to the terms and grounds of return of goods, shipping, pricing, payment and selling policies. Such policies must be designed in good faith and in compliance with the applicable laws and in adherence to our terms of relationship with you. Return of products must be advised to us before they are sent to the Customers. We will advise them and provide a return number.
You will not mislead the Customers with the false or misleading description of the product or the product that you do not stock or it may be for any unlawful, illegal, fraudulent or harmful purpose or activity.
You must have a pre-existing business set up to offer the products in the UK before opening an account on the Website.
You will not disclose any information that was provided to you by us and you will use your best efforts to guard the Customers’ privacy. We supply the information for your personal use and it must not be directly or indirectly used for any purposes including, but not limited to, resale or further distribution.
You will be solely responsible for the sale of the products and reply to the persons who contact through the Website and verification and handling of their identity and other information delivered to you. We have no control over the accuracy of any posting on or through the Website or transmission through it by such persons. In addition we will make no effort to verify the identity of any of such person.
You undertake to have supplied true and correct information about yourself and undertake that you have all qualifications, whether occupational and educational, training, skills and experience for dealing in the product being offered on the Website. All the licenses, certificates and information as may be required by us in support of your undertaking will be self verified by you to be true and correct.
We reserve the right to offer third party services and products to you based on the preferences that you identify in your registration and at any time thereafter such offers may be made by us or by third parties without any liability on us.
We reserve the right to review all applications to sell with us. We offer a range of sellers accounts and we reserve the right to withdrawn any of these without notice. Our sellers accounts include both commission and subscription based accounts. We also offer premium services at extra cost as specified at the time.
Where a sales commission is due, you must pay the amount due in full within 28 days of the date of the invoice the failure of which may result into the risks of penalties such as the suspension of privileges and/or termination of the account.
Payments will be made in pounds Sterling by accepted mode of payment that may be direct deposit into our bank account, wire transfer, paypal account or cheque. You must not circumvent or manipulate the price of the products to adversely affect our interest. You may not alter the product's prices after a sale, misrepresent the product's location, or using another user’s account without permission.
You further agree to maintain true and correct records of the sales on which we are entitled for commission and to produce all such records before us as and when demanded.
You are responsible for all taxes, including VAT and taxes of any kind levied on your sales of the product.
If you have no option but to agree to a full refund to the customer, we will waive our commission on this sale. You will be required to provide a proof of customer’s refund. However, many items are personalised to the customer’s requirements; in this case you will state on the product sales page that you will not accept refunds for such items.
Except as provided in this agreement, all monies paid by you to us are non-refundable and cancellation and/or termination of these terms by you or us at any time for any reason will not entitle you to a refund of monies paid.
You agree that we shall not be liable in contract, tort, negligence, statutory duty or otherwise, for any loss or damage whatsoever arising from or in any way connected with this contract, including, without limitation, damage for loss of business, loss of profits, business interruption, loss of business information, loss of data, or any other pecuniary loss (even where we have been advised of the possibility of such loss or damage).
You undertake to hold adequate cover of public liability insurance at all the times during applicability of these terms in your case.
You shall indemnify and keep indemnified us against all cost claims or liabilities incurred by us and arising out of any engagement with the persons seeking your help and/or as a result of any breach of these terms, the Website terms and any other terms that we may supply to you from time to time. We shall not be liable to you in connection with this agreement for any indirect or for consequential loss or damage or any loss or damage to profit, revenue, savings, use, contract, goodwill or opportunity due to any advice or engagement with any such person.
You agree that you will not during your membership and within one year of its termination, by any means and neither for yourself nor for any other person, directly or indirectly, advise, instruct, do or assist in any activity the effect of which is to promote competition with us. This does not prevent you selling and promoting your products on competitor websites so long as your prices do not undercut those on WowThankYou.
Any dispute arising under or in connection with these terms shall be referred to arbitration by a single arbitrator appointed by us.
These terms shall be subject to the law applicable in the England and Wales. The parties hereby waive any other jurisdiction to which they may be entitled by reason of their present or future domicile or for any other reason.